We are Ascenti, one of the leading providers of physiotherapy, mental health and government assessment services in the United Kingdom. Across Ascenti Physio, Advo Health and Six Physio, we are all working towards one purpose - Helping people live fuller lives.

We are looking for a People Operations Lead who can take ownership, bring structure, and make a real impact across the business.

This is a role for someone who enjoys leading a team, improving processes, and being at the centre of how a business supports its people.

The role

You will play a key role in making sure our People processes run effectively, accurately and with the right level of care.

You will lead a team of People Coordinators, support day to day operations, and work closely with stakeholders across the business to ensure everything from onboarding to payroll support runs smoothly.

This role is a mix of leadership, delivery and continuous improvement.

What you will be doing

Leading and developing a team

• Line manage People Coordinators, including 1:1s and performance reviews
• Support their development and day-to-day delivery
• Provide guidance and technical support across the team

Driving smooth onboarding & compliance

• Oversee onboarding processes across your business area
• Ensure compliance checks (RTW, DBS, BPSS, references) are completed accurately and on time
• Identify and resolve any delays or issues proactively

Owning operational excellence

• Act as a key contact for people-related queries
• Support payroll processes (absence, sickness, employee data)
• Maintain high standards of data accuracy, confidentiality, and compliance

Improving processes & systems

• Be a process champion, always looking for ways to improve efficiency
• Support system usage and data integrity within HR systems
• Work closely with the wider People Team and stakeholders

Supporting projects & change

• Contribute to key People projects and initiatives
• Support continuous improvement across People Operations

What we are looking for

We are looking for someone who is organised, proactive and people-focused, with a strong eye for detail and a passion for improving how things are done.

You will bring:

• Strong administration and organisational skills
• Experience working with HR systems or data
• Confidence working with stakeholders across a business
• Excellent attention to detail and ability to manage multiple priorities
• A proactive mindset and a drive to improve processes

It would be great if you also have:

• Previous experience in HR or People Operations
• Experience managing or supporting a team
• CIPD Level 3 (or working towards it)
• Strong Excel skills

Why join us?

• Be part of a growing, purpose-driven organisation
• Play a key role in shaping how our People function operates
• Work in a collaborative, supportive team environment
• Opportunity to develop and grow within HR / People Operations

If you are looking for a role where you can make an impact, lead a team, and improve how things are done, we would love to hear from you.

Apply now or reach out to learn more.